Shipping

Fast, reliable and trackable shipping

All products in stock at the time of order confirmation will be shipped within 1-2 business days of receiving payment. We use various express couriers with tracking and drop-off without a signature. Delivery times are calculated on weekdays.

"Premium" shipping:

• Within Italy, delivery takes an average of 2-4 business days from the time the courier picks up the order. To the islands, Calabria, and remote Italian destinations, delivery takes an average of 4-5 business days.
• To European countries, delivery takes an average of 3-5 business days from the time the courier picks up the order.

"Standard" shipping:

• Within Italy only, delivery takes an average of 3-5 business days from the time the courier picks up the order. To the islands, Calabria, and remote Italian destinations, delivery takes an average of 5-6 business days.
• To European countries, delivery takes an average of 4-5 business days from the time the courier collects the order.

Shipping with delivery to a "Service Point Delivery":

• The order will be delivered to the delivery address selected by the customer within the Pickup Points indicated online.
• Within Italy, delivery takes an average of 3-5 business days from the time the courier collects the order. On the islands, in Calabria, and in remote Italian destinations, delivery takes an average of 5-6 business days.
• To European countries, delivery takes an average of 5-6 business days from the time the courier collects the order.

No shipping and "Pickup at the Wine Shop":

• The order will not be shipped but will be available for customer pickup directly at our Milan Wine Shop at Via Francesco De Sanctis 45 (entrance via the driveway on Via Isimbardi). This option does not incur any shipping costs. Delivery will be available the next business day and can be picked up by appointment (excluding weekends and holidays).

Delivery Restrictions

Product delivery will only be made to addresses in the following European countries: Italy, Austria, Belgium, Bulgaria, Cyprus, Vatican City, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.

Secure Packaging

Your package will be shipped at your own risk, but we have taken every precaution to ensure its safety: we use certified double-walled cartons specifically designed for glass bottles. Each carton can hold a maximum of six 750 ml bottles.

Shipping Costs

Shipping costs include handling and packaging fees and postage. Shipping costs vary depending on the selected courier, the total weight of the shipment, and the destination. Our system automatically calculates shipping costs based on the total weight of the products in your cart and the selected destination. Any customs duties are the responsibility of the customer and will be charged directly to them by the relevant customs office. If the customer fails to collect the shipment, storage costs (opening the case + storage + redelivery) will be charged to the customer. Under no circumstances will the original shipping cost be refunded.

For more details, please contact us at info@vino45.it