Shipments

Fast, reliable and traceable deliveries

All products available in stock at the time of order confirmation will be shipped within 1-2 business days of receipt of payment. We use different couriers with tracking of the shipment and delivery without signature. Delivery times are calculated on weekdays.

Express Premium delivery (DHL):

• on Italian territory it takes place on average in 2-4 working days from the moment of collection by the courier. On the islands, in Calabria and in remote Italian destinations, delivery takes place on average in 4-5 working days.
• in European countries it takes place on average 4-5 working days from the moment the courier picks it up.

Standard Express Delivery (UPS):

• on Italian territory it takes place on average in 3-5 working days from the moment of collection by the courier. On the islands, in Calabria and in remote Italian destinations, delivery takes place on average in 5-6 working days.
• in European countries it takes place on average in 5-6 working days from the moment of collection by the courier.

By Truck Delivery (DHL):

in European countries it takes place on average in 7-10 working days from the moment of collection by the courier. It is only available for orders whose total weight is between 15 and 100 Kgs.

Delivery restrictions

The product will be delivered only to following European countries: Italy, Austria, Belgium, Bulgary, Croatia, Cyprus, Czech Rep., Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden.

Safe packaging

Your package will be sent at your own risk, but we have taken every precaution to make the shipment safe: we use double-body approved safety cartons specific for glass bottles. Each carton can contain a maximum of 6 750 ml bottles.

Shipping fees

Shipping costs include handling and packaging charges and postage. Transportation costs vary depending on courier selected, total weight of the shipment and destination. Our system automatically calculates the cost of transport based on the total weight of the products inserted in the cart and the requested destination. Possible customs duties are charged to the customer and will be directly charged to him by the competent customs. In case of non-collection of the shipment by the customer, the costs of storage (practice opening + custody + return) will be charged to the customer.

Pickup in Wine Shop

For those who wish, it is possible to collect the order directly from our Wine Shop in Milan (Italy) without paying any shipping costs: simply choose "Ritiro in Enoteca" delivery option. Goods will be prepared for the working day following the order and they can be collected by appointment (weekends and holidays excluded).

For more details, please contact us at info@vino45.it