Shipments
Fast, reliable and traceable deliveries
All products available in stock at the time of order confirmation will be shipped within 1-2 business days of receipt of payment. We use different couriers with tracking of the shipment and delivery without signature. Delivery times are calculated on weekdays.
Delivery on the Italian territory takes place on average within 48-96 hours from the moment in which the courier takes charge. On the islands, in Calabria and in remote Italian destinations delivery takes place on average in 72 hours.
Delivery on European countries takes place on average within 96-120 hours from the moment in which the courier takes charge.
Delivery restrictions
The product will be delivered only to following European countries: Italy, Austria, Belgium, Bulgary, Croatia, Cyprus, Czech Rep., Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden.
Safe packaging
Your package will be sent at your own risk, but we have taken every precaution to make the shipment safe: we use double-body approved safety cartons specific for glass bottles. Each carton can contain a maximum of 6 750 ml bottles.
Shipping fees
Shipping costs include handling and packaging charges and postage. Transportation costs vary depending on courier selected, total weight of the shipment and destination. Our system automatically calculates the cost of transport based on the total weight of the products inserted in the cart and the requested destination. Possible customs duties are charged to the customer and will be directly charged to him by the competent customs. In case of non-collection of the shipment by the customer, the costs of storage (practice opening + custody + return) will be charged to the customer.
Pickup in store
For those who wish, it is possible to collect the order directly from our Wine Shop in Milan (Italy) without paying any shipping costs: simply choose "Ritira in Negozio" delivery option. Goods will be prepared for the working day following the order and they can be collected by appointment (weekends and holidays excluded).
For more details, please contact us at ordini@vino45.it